Privacy Policy

Effective January 1, 2026

Northstar Cooper City Epoxy Flooring, coopercityepoxyandconcreteflooring.com, hi@coopercityepoxyandconcreteflooring.com

Who this policy covers

This policy explains how Northstar Cooper City Epoxy Flooring handles the information you share with us through this website. We're a flooring contractor in Cooper City, FL, and we work on homes and businesses in Cooper City and the cities around it.

It applies to our home page and every other page on this site, and to the messages you send us through the site. It doesn't cover other websites we link to, because those sites set their own rules.

What information we collect

We collect the information you give us when you fill out our contact form, call us or email us. That's usually your name, phone number, email address, the address of the job, and whatever you tell us about the floor you want done, such as photos, sizes or the kind of coating you're thinking about.

Our contact form is run by an outside form service, so what you type in the form passes through that service before it reaches us. That service handles your entries under its own privacy terms.

When you visit the site, some information is collected automatically. This can include your browser type, the device you're using, the pages you look at, how long you stay and the site that sent you here. It doesn't tell us your name unless you choose to give it to us.

Cookies and analytics

Cookies are small files your browser stores so a website can remember your visit. We and the tools we use may set cookies to keep the site working, to remember your settings and to count visits.

We may use analytics tools to see which pages people read and where they leave, so we can fix pages that aren't helpful. These tools look at visits as a group, not at you personally.

You can block or delete cookies in your browser settings. The site will still work for reading, though some features, such as the contact form, may not work as smoothly.

How we use your information

We use what you send us to answer your question, set up your estimate, schedule the work and keep in touch about your job. If you hire us, we also use it for invoices, warranty questions and our own job records.

We use the automatic information to keep the site running, protect it from misuse and make it easier for people looking for a flooring contractor in Cooper City, FL to find what they need.

We don't sell your personal information. We don't add you to marketing lists you didn't ask to join.

When we share it

We share your information only when it helps us do the work or when the law requires it. That includes the services that run our website, contact form, phone and email, which handle it for us and not for their own use.

We may also share information if a court, a government office or the law requires it, or to protect our customers, our crew or our business from fraud or harm. If the business is ever sold or merged, customer records would go with it under the same protections.

How long we keep it

We keep your information only as long as we need it for the reason you gave it to us. If you asked a question and didn't hire us, we usually clear it out once the conversation has clearly ended.

If we did work for you, we keep your job records longer, because they help with warranty questions and repeat work and because tax and business record rules require it. When we no longer need the records, we delete them or destroy them securely.

Keeping your information safe

We take reasonable steps to protect what you send us, and we limit who on our team can see it to the people who need it for your job. No website or email system is completely secure, so please don't send payment card numbers or passwords through the contact form or email.

Your choices and rights

You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep certain records by law or to finish work you've hired us for.

You can also ask us to stop contacting you at any time, and we'll stop. Depending on the state you live in, you may have other privacy rights, and we'll honor the ones that apply to you.

Children's privacy

This site is meant for adults planning work on a home or business. We don't knowingly collect information from children under 13, and if we learn we have, we delete it.

Changes to this policy

We may update this policy when our tools or the law change. The newest version is always the one posted on this page, and using the site after a change means the updated policy applies.

How to raise a privacy concern

If you have a question about your information or want to use any of the rights above, call us at (754) 206-8021 or reach us through our contact page. Tell us what you're asking for and how to reach you, and we'll reply within 1 business day.

You can learn more about who we are and how we work on our About page.